90-DAY MONRY BACK GUARANTEE
We offer a 90-day money-back guarantee. If you are unsatisfied with our product and it is unopened, you can return the product to us and get a refund.
Due to the intimate nature of our products, we only accept returns of unopened items with intact packaging and tags to ensure they are brand new for the health, safety, and peace of mind of our customers. Once a package is opened, products are considered used and cannot be returned unless defective.
DAMAGED OR WRONG ITEM
If an item is found to be defective within 180 days of purchase, contact us with the following information. After confirming the issue, we will replace it with the same item or a product of similar value.
1) Order number of the defective item, and a brief description of the problem;
2) Pictures or a video illustrating the problem.
If you change your mind or realize you have ordered the wrong product, please contact us, and we may make a change or cancel your order before the product is dispatched from our warehouse.